Refund policy

BUTTAFLY JONEZ CBD & SKIN

Terms & Conditions

Effective Date: October 25, 2026

Welcome to Buttafly Jonez CBD & Skin!

These Terms & Conditions ("Terms") govern your use of www.buttaflyjonez.com and purchases made from Buttafly Jonez LLC ("Buttafly Jonez," "we," "us," or "our").

Returns, Defective Items, and Cancellations

All items are non-refundable for hygiene reasons, except where a refund or another remedy is required by applicable law.

Please contact us with product questions before purchasing.

Defective or Incorrect Merchandise

If you receive a defective or incorrect item, call or text (818) 421-3091 or email info@buttaflyjonez.com with your order number and a description of the issue so we can work toward a resolution.

Please do not discard a defective item before contacting us.

Your rights under applicable law remain available.

Order Cancellations

If you need to cancel an order before it is processed or shipped, contact us promptly; we will let you know whether cancellation is still possible.

If we cancel an order or cannot ship it as required by law, we will refund the affected payment.